NetSuite Support Assistance

If you have questions on NetSuite functionality you can now use the NetSuite Support Assistance..  This Great New Feature with NetSuite - NetSuite Support . 

 All you have to do is set it up on your dashboard and you can use this great new feature.

What is the NetSuite Support Assistant?
NetSuite Support Assistant is an Oracle NetSuite Customer Support chatbot service built using the Oracle Digital Assistant (ODA) and functions as an extension of NetSuite SuiteSupport. It currently offers:

• Natural language recognition
• NetSuite SuiteAnswers integration

What can the NetSuite Support Assistant do?
NetSuite Support Assistant currently supports the following features:

• Understand natural English questions
• Provide answers from NetSuite SuiteAnswers when available
• High-level answers related to the NetSuite product

Click here for the NetSuite Video on new Feature.