| Project Involvement | |||||||||
| Role | Summary | Responsibilities | Ideation and Prioritization | Design | Development | Testing/UAT | Production Parallel | Go-Live | Post Production Support |
| Process Owner | Responsible for the Process which the Automation is Supporting | *Provide Process Requirements Volume) |
x | x | x | x | x | x | x |
| *Provide Impact Data (Processing Time + | |||||||||
| *Provide Testing Requirements | |||||||||
| *Sign off on Testing | |||||||||
| *Sign off on End to End Automation | |||||||||
| *Communicate any bugs/enhancements to Bot Owner | |||||||||
| Bot Owner | Responsible for the quality and scope of the Automation | *Manage implementation of Bot | x | x | x | x | |||
| *Manage Scope of Bot and Release Plan | |||||||||
| *Responsible for ensuring bot is properly documented | |||||||||
| *Responsible for the Risk and Mitigation of Bot Implementation (FMEA) | |||||||||
| *Procedure Creation/Documentation | |||||||||
| *Responsible for Design of Solution | |||||||||
| *Responsible for Reusable Components Usage and Documentation | |||||||||
| *Responsible for Implementation and Tracking of any enhancements/bugs | |||||||||
| Business Analyst | Responsible for Feasibility of Automation, as well as capturing critical process flows | *Document Current State Process | x | x | |||||
| *Document Future State Process | |||||||||
| *Build Requirements Document with Process Owner | |||||||||
| Developer | Responsible for Development of Bot Code | *Build requirements into Code | x | x | x | ||||
| *Flag key risks for input into FMEA | |||||||||
| *Document Code for future Developers | |||||||||
| *Follow Documentation Best Practices | |||||||||
| *Soft handoff - Go-Live Support | |||||||||
| *Facilitate handover to RPA Support Team with support requirements | |||||||||
| RPA Support Team | Responsible for Post Production Maintenance of Bot | *Code Review | x | x | x | ||||
| *Bug Fixes/Enhancements | |||||||||
| *Update Documentation/Support Requirements | |||||||||
| *Ensure Automation runs smoothly | |||||||||
| RPA Program Manager | Responsible for Overall Governance of Program | *Ensure proper documentation is captured | x | x | x | x | x | x | x |
| *Prioritization of Projects | |||||||||
| *UAT/Production Signoffs | |||||||||
| *Escalation of issues | |||||||||
| Infrastructure Support | Responsible for Virtual Machine Upkeep | *Ensure Virtual Machines are working | |||||||
| *Push Installation of applications to VM's | |||||||||
| *Manage updates and Technical Infrastructure Expertise | |||||||||
RPA Governance - Roles & Responsibilities
Comments
0 comments
Please sign in to leave a comment.